Refund and Cancellation Policy
Last updated: 30 September 2026. Sunup passes are prepaid and do not renew automatically.
14-day refund window
You can request a full refund within 14 calendar days of buying a Sunup pass. No separate cancellation is needed because there is no automatic renewal.
How to request a refund
Email toomanytabsopen02@gmail.com from the email on your Sunup account. Include the Razorpay payment ID, the email on your account and the purchase date. Do not send card or bank details.
Once approved, the refund is returned through Razorpay to the original payment method. Your bank or payment provider decides when the credit appears in your account.
Access after a refund
Your Sunup access remains available for 2 calendar days after the refund is processed. It then ends. This does not delete your Sunup account or progress; you can delete your account at any time in Me.
Payment problems
If you were charged but access was not granted, email us with the Razorpay payment ID. We will investigate and either grant the pass or arrange a refund.
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